Refund policy

Returns

We hope you love your Honeyloop purchase! If something isn’t quite right, you may request a return within 7 days of delivery.

To be eligible for a return, items must be unworn, unused, and in their original condition. To request a return, please contact us before sending your item back. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible so we can make it right.

Final Sale & Custom Items

Final sale and Perfectly Imperfect items cannot be returned or exchanged. Personalized or custom-made items are also final sale unless they arrive damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we’ll notify you of the status of your refund. Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable.